What You'll Learn?
- The dawn of conversational commerce — and how it can propel a D2C brand
- The best order-direct channels for conversational commerce
- How D2C brands can leverage conversational commerce to drive sales
- Using conversational commerce at every digital customer touchpoint (marketing, commerce, support)
- What mistakes a D2C brand should not make in conversational commerce
- How conversational commerce can help you understand customer needs better
